Support and Management
Media Pod has various levels of support, management and training available to provide our clients with superior service. We offer the right advice and provide meticulous client service to ensure all your requirements are exceeded. Our team comprises qualified and skilled staff to perform all your technical and design work.
We develop long-term and on-going relationships with our clients. Our commitment is reflected within our numerous support, training and management services.
Initial Training & Support
Initial system training and/or support is supplied with all web based technology solutions provided by Media Pod. Training includes ‘one to one’ sessions, and ‘hand out‘ documentation.
Client Ticketing Access
Media Pod web solutions clients are provided access to our ticketing and job request system. This system allows users to request urgent or ongoing work to be completed, within a guaranteed response time.
Web Support Contract
Media Pod can provide you with a complete site management and support solution. We provide skillful web designers, developers and managers, to control, update, market, develop and maintain your website. You can always be assured your site is 100% up to date and effective.
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